Sweepstakes Rules

These Sweepstakes Rules explain how the Fortune Coins Casino sweepstakes works, who can participate, how to receive Fortune Coins (FC), how promotions are awarded, and what’s required to redeem prizes. They’re written to be clear and user-friendly, but they’re still rules - following them protects your account and keeps gameplay fair for everyone.

Eligibility Basics - Age, Identity, and One Account Only

To participate in the sweepstakes promotions and play with Fortune Coins (FC), you must meet all eligibility requirements at the time you create an account, when you enter any promotion, and when you request a prize redemption.

You must:

• Be at least 18 years old, or the age of majority in your state of residence (whichever is higher).
• Use your real identity and accurate personal information (name, address, date of birth).
• Maintain only one account per person. Multiple accounts - even if you “forgot” about an old profile - can lead to disqualification and loss of promotional or redeemable balances.
• Not be restricted by location rules (see below).

Fortune Coins Casino may require you to confirm your age and identity at any time, including before allowing sweepstakes play or processing a redemption.

Geographic Rules - Where Sweepstakes Play Is Allowed (and Not Allowed)

Sweepstakes availability depends on your physical location. Some states may allow social-play Gold Coins (GC) but restrict sweepstakes Fortune Coins (FC).

Account creation is not permitted in:

• Idaho
• Michigan
• Washington

Sweepstakes (FC) play is restricted in:

• California
• Connecticut
• Delaware
• Montana
• Nevada
• New Jersey
• New York

Maryland players are restricted to Gold Coins (GC) only mode.

Location checks may be performed using technical tools (such as IP analysis and device/location signals). If your location cannot be verified or appears masked, access to FC gameplay or redemption can be limited until resolved.

Account Registration Rules - Keep It Clean, Keep It Accurate

When registering, you agree that:

• Your account information is complete and truthful.
• You are the only person using the account.
• You will not share, sell, transfer, or “lend” your account to anyone.
• You will not create an account on someone else’s behalf.

If you change your legal name, email, phone number, or address, update your profile before requesting redemption. Mismatched details are one of the most common reasons redemptions get delayed for verification.

Understanding the Two Currencies - Gold Coins vs Fortune Coins

Fortune Coins Casino offers two in-platform currencies:

Gold Coins (GC) are for entertainment-style play only and are not redeemable for prizes.

Fortune Coins (FC) are promotional sweepstakes coins that can be used for sweepstakes play and may become eligible for prize redemption once all requirements are met.

Important rule: Fortune Coins cannot be purchased directly. FC are awarded through promotions, bonuses, and as a bonus alongside eligible Gold Coin purchases.

How to Participate - What Counts as an Entry

Participation happens when you use Fortune Coins (FC) to play eligible games during the sweepstakes period. Each FC play is an entertainment experience that also functions as a sweepstakes participation method, subject to these rules and any promotion-specific terms shown in the site’s promotional materials.

No purchase is necessary to enter or participate in the sweepstakes where prohibited by law - free methods of entry are available as described below.

How You Can Get Fortune Coins (FC) - Including Free Methods

Fortune Coins may be awarded in several ways, depending on eligibility, location, and promotion availability. Some offers require you to complete account actions, and some are awarded automatically.

No-purchase welcome offers and free rewards

New players may receive a multi-part welcome package tied to account actions, such as registration and optional opt-ins. Depending on the action completed, rewards can include both GC and FC. Some examples include rewards for registration, phone verification, and claiming your first daily login bonus.

Daily bonuses may also be available, including a 7-day login progression that resets if a day is missed. Rewards are typically claimed inside the Free Rewards section of the Coin Store.

Promotional events and surprise drops

From time to time, Fortune Coins Casino may award limited-time bonuses such as:

• Task-based rewards (example: completing milestones)
• Bonus wheels or challenge spins
• Mystery bonuses credited automatically when eligible

Promotions can be modified, paused, or ended at any time, and eligibility can depend on your location and account standing.

Gold Coin purchases that include FC as a bonus

You may choose to purchase Gold Coin packages using supported payment options such as Visa, MasterCard, Trustly, Skrill, or PaySafeCard. Many packages include Fortune Coins as a bonus. Remember: you are purchasing Gold Coins, and any FC shown is a promotional bonus - not a direct sale of FC.

Mail-in free method of entry (AMOE)

A free mail-in option is available in Sweepstakes Permitted Territories.

Approved mail-in requests award 500 FC per request, with one request allowed every 5 days (up to 36,500 FC annually). Requests must be handwritten on a single sheet (one side only), legible, and mailed in a stamped standard #10 envelope to:

Fortune Coins 10-8707 Dufferin Street, Thornhill, PO BOX #173 Ontario, Canada, L4J 0A2 Label the envelope: "Fortune Coins Sweepstakes Credit"

Requests that do not follow format rules, appear copied/automated, or include inaccurate account details may be rejected.

How Sweepstakes Promotions Work - Timing, Rules, and Playthrough

Each promotion may have its own terms such as:

• Start and end dates
• Eligibility requirements and territory restrictions
• How FC is awarded and when it posts
• Any caps per player or per day

Before Fortune Coins can be redeemed, they must generally be wagered at least 1x (one time). Some promotional FC may have a higher playthrough multiplier - if so, it should be disclosed within the promotion terms or bonus description.

FC can be forfeited after 60 days of account inactivity (measured from last login). Logging in resets inactivity timing.

Prize Redemptions - Requirements, Minimums, and Limits

Prize redemption is available only if you are eligible, located in a permitted territory, and your account passes verification checks.

Key redemption rules:

• Minimum redemption is 5,000 FC ($50) per request.
• Standard maximum redemption is 955,000 FC per day ($9,550).
• One redemption request per account per 24 hours.
• Florida players are capped at 490,000 FC per single spin/play win.
• Redemptions are typically paid via ACH bank transfer or gift card, depending on availability and verification status.

Redemption values are generally calculated at 100 FC = $1 for prize purposes, unless otherwise stated in the relevant promotion terms.

Verification (KYC) - What You Must Provide Before First Redemption

To protect players and prevent fraud, Fortune Coins Casino uses identity verification procedures (KYC). Before your first redemption (and sometimes later), you may be required to submit:

• Government-issued photo ID
• Proof of address (such as a recent utility bill or bank statement)
• Proof of payment method ownership for any purchase method used (where applicable)

You may also be asked to confirm your phone number, email address, or other account details. If documents are unclear, expired, or do not match your profile, verification can be delayed or denied until corrected.

Fair Play Rules - Prohibited Activities That Can Void Your Balance

Fortune Coins Casino maintains strict anti-abuse standards. The following behaviors may result in promotion removal, forfeiture of FC/GC, redemption denial, suspension, or permanent closure:

• Creating multiple accounts or using someone else’s identity
• Account sharing or transferring balances between accounts
• Using VPNs, proxies, GPS spoofing, or any method to hide or manipulate location
• Automated play, bots, scripts, or exploit tools
• Abuse of promotions (including repeated bonus cycling or coordinated activity with other accounts)
• Chargebacks, payment disputes, or suspicious payment behavior
• Collusion or organized play designed to manipulate outcomes or reward systems
• Attempting to bypass playthrough requirements or redemption limits
• Providing falsified documents or altered verification materials

If suspicious activity is detected, the platform may place your account under review, pause redemptions, and request additional documentation.

Account Suspension, Disqualification, and What Happens Next

Your account may be suspended or disqualified if:

• You are in a restricted territory or cannot verify your location
• You fail age or identity checks
• You breach the one-account rule
• You violate promotion terms or fair play standards
• Your activity indicates fraud or attempted fraud

In these situations, Fortune Coins Casino may withhold or reverse promotional credits, void FC balances connected to abuse, and deny redemption requests tied to disqualifying activity. Decisions are made to protect the integrity of the sweepstakes and the player community.

Need Help or a Rules Clarification?

If something in these Sweepstakes Rules isn’t clear, or you need help confirming eligibility, you can reach support through live chat or email at support@fortunecoins.com. Keeping your account details accurate and your play compliant is the quickest route to smooth bonuses and clean redemptions.